A complication of the Cutera Pearl Fractional!
Sadly, many fractional lasers are not well engineered and then there are some that are fabulous. Also, the person operating the laser may or may not be experienced. And, sometimes complications happen even in the best of circumstances. Did the dermatologist you saw for a second opinion have any suggestions? Link to fractional lasers.
At this point, it would be wrong of me to hazard a guess as to what happened without seeing you. I do know though that there are some excellent, experienced dermatologists with laser centers in this country (and all over the world) so I would suggest that you find the best one nearest you that has a DEKA DOT CO2 or an Affirm CO2. Dr. I